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Frequently Asked Questions

  • How do I find off-campus housing near CSULB?
    CSULB Universe makes it easy for Long Beach State students to find housing off campus. We feature listings in top student-friendly neighborhoods like Circle Area, Los Altos, Belmont Heights, and Bixby Knolls, all within a short distance to campus. Use our filters to search by rent, bedrooms, lease term, pet policies, and amenities. Each listing includes detailed photos, descriptions, walk/bike distance to CSULB, and landlord information. Whether you’re looking for a private room, a shared apartment, or a short-term sublet, we’ve got listings tailored to student budgets and schedules. Visit our “Housing near CSULB” page to start browsing.
  • How do I find a roommate for housing near CSULB?
    We offer two tools to help CSULB students find roommates: Roommate Group Chat – Chat in real-time with other CSULB students looking to share housing. It’s perfect for fast responses and informal matching. Roommate Profile Matcher – Create a roommate profile with your lifestyle preferences (quiet/social), budget, lease timeline, and gender preferences. Our platform will match you with other students whose criteria align. All users are university-affiliated, so you can connect safely and quickly.
  • What types of listings are accepted on CSULB Universe?
    We accept listings that are relevant, safe, and accessible for CSULB students. This includes: Individual rooms Entire apartments or homes Shared leases Short-term student sublets Properties should be within reasonable commuting distance to CSULB, ideally in areas with bike lanes, public transit (Long Beach Transit), or a short drive to campus. Listings must include clear pricing, photos, and a full list of amenities (Wi-Fi, A/C, laundry, parking). Whether you’re a student listing a sublet or a property manager listing multiple units, your space is welcome. Listings with full descriptions, updated lease terms, and media tend to receive more engagement.
  • How do I list one or multiple rental properties for CSULB students?
    Start by visiting our List a Property page. Choose whether you’re a student subletter, landlord, or apartment operator. Upload photos, pricing, lease details, and features that make your space a fit for CSULB students. You can choose between: Standard Listing ($49.99/month): Includes student-facing search placement, dashboard access, and basic support. Featured Listing ($149.99/month): Includes homepage spotlight, social media promotion, and student email blast. For larger properties, we offer: 1–5 listings – $300/month 6–10 listings – $500/month 11–15 listings – $700/month Each includes a microsite, 3–15 listings, and social + email marketing. Additional listings beyond 15 are $40/month. Contact owenconrad@offcampus-universe.com to get set up.
  • Is there a map view to browse CSULB housing options?
    Yes! Our interactive map view lets you explore listings based on proximity to CSULB, Long Beach Transit routes, shopping centers, gyms, and hotspots like 2nd Street or The Pike. Use filters for price, room count, lease length, and more. Pins show verified listings with photos, and you can hover for quick previews. You can also draw custom zones around neighborhoods like Los Altos, East Side, or Zaferia. This map view is mobile-friendly and designed for CSULB students who need housing aligned with their campus commute and schedule.
  • How do you promote listings to CSULB students?
    At CSULB Universe, we actively promote your listings to students through: Featured placement on our homepage and listings page Instagram promotions via @CSULBUniverse.Housing Email campaigns to our CSULB housing subscriber list Instagram & Snapchat group shares for CSULB Classes of 2025–2028 This multi-channel approach gets your rental in front of students who are currently searching. Every week, we highlight new or featured properties with visuals and contact links to boost engagement.
  • Who do I contact for help with my listing or account?
    Need help editing your listing, fixing an issue, or managing your subscription? Reach us at support@offcampus-universe.com or use our Contact Us form. We typically respond within 24–48 hours. Our team can help you upgrade your listing, change photos, pause/reactivate listings, or walk you through multi-unit setup. We specialize in working with student landlords and understand CSULB-specific needs.
  • Do you promote listings directly to CSULB students?
    Yes — we go beyond passive listings. CSULB Universe sends weekly email blasts, Instagram Stories, and Snapchat promotions directly to verified CSULB students. This gives your listing visibility while students are actively looking for housing. Our outreach is timely, targeted, and local. Many of our users find their place within a week thanks to our promotion system.
  • Can I get featured on CSULB Universe social channels?
    Yes! We frequently feature standout listings on Instagram, TikTok, and email blasts. To be eligible, make sure your property includes: High-quality photos Flexible leases or furnished options Student promos like waived fees If your listing is near Los Coyotes Diagonal, East Campus Drive, or Bellflower Blvd, and it includes popular amenities, we may create a custom Instagram post, Reel, or TikTok tour. To be considered, email owenconrad@offcampus-universe.com or check the “Feature Me” box during listing.
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